Results / Success

Success is not final, failure is not fatal: it is the courage to continue that counts.” -Sir Winston Churchill, Former British Prime Minister

Gareth Jones – Owner – Maximum Precision
“The story here isn’t about one particular metric, rather it’s about all the metrics that are contained in ActionCOACH’s definition of a successful business… 

“A Commercial Profitable Enterprise that Works without You”.

In an industry that in the UK is still operating at below 2008 levels, since coaching began, we have grown Revenue from £330k pa to £1.4million pa – that’s a 24% increase on last year and a 234% increase on 3 years ago.  That’s a Commercial Enterprise.

Even with investing an additional £180,000 in new people, we maintained the same level of Net Profit as the previous year.  That’s a Profitable Enterprise.

At start of coaching we (the 2 owners) were working over 80hrs/wk each and almost all of them on the machines.  At the start of 2016 we were down to averaging 52hrs/wk each and today we work less than  30hrs/wk each and 0 hours on machines.  In fact, Revenue per Director Hour has more than quadrupled this year, increasing from £212 in Dec-15 to £939 in Dec-16.  That’s an Enterprise that is really starting to Work Without Us.

Within 18 months we plan to have reduced our hours to zero and truly have “A Commercial Profitable Enterprise that Works without Us”.

 

Charles Bradford – Owner – Gog Magog Farm Shop
Here’s Charles’ story about how coaching with Rich Wainwright has led to 30% year on year growth, greater control of financials, being more connected with his team, a real sense of progress and being much happier in work and life.

 

Kelly Haston – Owner – Aspire Cambridge
“Fantastic Rich and well deserved [award]… after all it was your coaching that took my business from operating in my house to the 14 (plus 2 external consultants) it is today with further growth planned in addition to the reduction of 17hr days, 7 days a week to @ 16hrs a week now. Not forgetting the 10 weeks out of the country in 2016 with another trip planned on Sunday! Thank you Rich”

Paul Mantovani – Owner – Advance Security Ltd
“Rich has been invaluable in coaching our business to think outside the box and focus on what’s really important.  He has made a remarkable difference to our companies growth and direction.”

Steve Turvill – Owner – Limoncello
“Rich helped transform my business into what I wanted it to be. Step by step supportive, clear, concise. Can’t say enough good things about him.”

Toni Hunter – Partner – George Hay Chartered Accountants
“Rich is a diligent, hard working, down to earth individual who is absolutely passionate about helping businesses to succeed and allowing their owners to enjoy life.  If you need support with your business and would benefit from structured, straight-talking coaching give Rich a call.”

Philip Hinton – Owner – Phil Hinton Carpentry & Joinery
“Highly recommend Rich.  His ideas are refreshing and up to date.  Really has a grasp of business and the way it works in the world today. He also has a genuine passion for coaching.”

Rachael Orchard – Owner & Coach – My PocketCoach
“I have worked with Rich Wainwright as a business coach for nearly three months now, and I can safely say it’s been the best investment of my time and money in the business coaching arena.

What Rich does so brilliantly is get to the heart of where you’re not taking actions, and has you do exactly that.  The most valuable thing about having Rich as a coach is he takes his many years of experience of what it is to run your own successful business and applies that effectively to how I personally work.

Ultimately what this has meant for me is the mistakes or rather learning that would have taken me a few years to achieve on my own, within 2 months Rich has given me these valuable insights and saved me a lot of time & money.  Thanks Rich, you’re awesome.”

Ben Goddard – President of JCI Cambridge & Consultant at Mott MacDonald
“I only met Rich earlier this year and had the chance to have an hour to get to understand what an ActionCOACH does. I was so impressed by the sheer arsenal of tools he has under his belt to really expand the potential of people and the businesses that they are trying to grow.

He is one of these people who is able to shift people’s habits and has got so many of his clients, proven, exceptional results.  Rich expects and achieves the very best with those who he works with and commands a great amount of respect within the growth and personal development community.

He is a person whose advice should definitely be listened to and is well worth the investment in your business and personal growth!”

David Thorne – Owner – Contemporary Fusion
“I started working with Rich to try and increase my business’ profitability and to try and help increase my productivity too.  Within 3 months of starting to work with him, I am already in much better shape. I now know what to do (As well as what not to do!) with regards planning and organising my time within my business so I can concentrate on working on paid work.  I have a better grasp and understanding of my financial figures, and have started work on a more detailed marketing strategy.

Rich is able to connect with people of all intellects and types and explain quite complex ideas and terms in a succinct way that still oozes energy, something I have not found in many other people I have worked with.  I thoroughly recommend Rich to anyone looking for a business coach.”

Sarah Koets – Owner – Sarah Koets Physiotherapy
“I worked with Rich to get clarity about the next steps on my career path as well as to brainstorm about ideas for a new company that would combine the skills I have learned over the last 10 years.

His out-of-the-box and down-down-to-earth advice and suggestions have made me confident enough to actually start my own company and change the way I look at my business.  His ideas are to the point, relevant and very inspiring and I wouldn’t hesitate to recommend Rich-especially for new start up businesses!”

Paul Shadbolt – Area Director – SME Banking, Lloyds Bank
“Rich was my guest speaker at a recent customer event. He talked through the Action Coach 5 ideas for super profits.  Rich was an accomplished speaker, delivered an excellent thought provoking session that was well received by my customers.  I would recommend Rich and Action Coach to you.”

Toni Hunter – Partner – George Hay Chartered Accountants
“Rich hosted the George Hay staff annual meeting yesterday and I can honestly say I have never received so much positive feedback from my colleagues. Thanks Rich for making my job easier, you were a star and it was obvious you enjoyed it.”

Suj Legha – Award Winning Business Coach at ActionCOACH
“Rich is a top class award winning business coach and has been a pleasure to work with, bringing his attention to detail to every client.  His communication and people skills are excellent, and he has some very innovative ideas.”

Joginder Sahunta – Business Coach – ActionCOACH
“Rich Wainwright is a very talented and celebrated Business Coach, in addition to this, and in spite of his numerous accolades he is also one of the most down to earth and abundant people I know.  I’d like to express my sincere thanks to Rich for being so generous with his time and the sharing his expert knowledge both of which have helped immensely on my own coaching journey.”

Sanjiv Dodhia – Business Coach – ActionCOACH
“Rich is among the top tier of business & executive coaches, who has helped me immensely in developing my coaching proficiency to deliver breakthrough results for clients. I am massively grateful for your abundance in sharing your experience, insights, methods and tools.” 

 

ActionCOACH Rich Wainwright Client Interview with Bretts Plumbing & Heating

 

 

Paul Brett – Owner, Brett’s Plumbing and Heating

www.brettsplumbingandheating.co.uk


What Industry are you in?  I started my Plumbing and Heating business 18 years ago and now have 12 in my team.

What were the challenges you faced before working with a Business Coach?  Consistency of work, making a profit, winning work I’d priced for.  I knew I had to come off the tools but didn’t enjoy the office environment as I knew I didn’t have the ability to run my business efficiently.

Why did you decide to get an ActionCOACH?  My business was surviving but I needed to clear excessive debts fast.  I knew I needed to stop being a plumber and become a business man.  I wanted to learn how to become a business man rather than a worker; I wanted to achieve my goals and ambitions.

How long have you been coached by Rich Wainwright?  6 months.

How would you describe Rich Wainwright’s coaching style?  Rich coaches me how I need to be coached – full on – cause I’ve got some tough short term debt related goals.  He knows the way to get through to my mind, what words will make it work for me.

How do you feel about the coaching sessions?  I come out buzzing afterwards with loads of fresh ideas and targets to work for.

What difference has coaching made to your knowledge and skills?  I’ve become a better sales man and I definitely know that working on my business rather than in my business is better.  My confidence has grown 4-fold.

What results have you and your business seen from coaching?  Revenue has doubled within the first 6 months of coaching allowing me to reduce business debt by £30,000 over the last 4 months – and I’m still working the same amount of hours as before.  I’m now predicting £1 million turnover within the first year of coaching with Rich.  I’ve grown my team by 4 people, stopped crisis management and I’m planning for the future instead of just for the next day.

Does your ActionCOACH need specific industry knowledge?  No, I’ve got that.  Rich has managed to bring that out more and more hidden skills.

Would you recommend Rich Wainwright, and why?  Yes, just by the results we’ve had in the last 6 months and for giving me a new lease of life and a belief in what I do.

What would you say to someone who may be sceptical about coaching with Rich Wainwright?  Don’t be silly, get on with it!

What does the future hold?  The company will be growing further, making better profits.  My business will work for me instead of me for it.  I can now see that I can achieve my life goals.


 

ActionCOACH Rich Wainwright Client Interview with MJ Salmon & Son

 

 

 

Matt Salmon – Owner, MJ Salmon & Son Ltd

www.mjsalmon.co.uk

What Industry are you in? Construction, we are Carpenters & Building Contractors.

How long has your business been established?  We have been established 33 years.

How many people do you employ?  We employ 7 people.

What were the challenges you faced before working with a Business Coach?  We have a successful business with good customers but we were not converting enough of our leads into actual jobs and working long hours without the kind of return we would like. We were also aware that while our business was strong in some areas that we had key elements lacking. 

Why did you decide to get an ActionCOACH?  I was thinking we could do with some expert help, but did not know who or where to look. At around this time we had a call from Rich at ActionCOACH.

How long have you been coached by Rich Wainwright?  Rich has been coaching us for 8 weeks.

How would you describe Rich Wainwright’s coaching style?  Rich is relaxed, friendly and can tailor the coaching to suit the needs of our business. He is very knowledgeable and has already helped us make some telling changes.

How do you feel about the coaching sessions?  The coaching sessions are busy, fun and very informative.

What difference has coaching made to your knowledge and skills?  It is interesting & fun to find out that we have so much room for improvement in an already successful business.

What results have you and your business seen from coaching?  I think that we are already seeing increasing conversions of our estimates into sales, improved customer relations and these will all help. We are looking forward to improving our team skills, planning and systems to make better use of our time and money.

Does your ActionCOACH need specific industry knowledge?  Not really as the business knowledge is more or less the same for all businesses. You need to keep your customers, suppliers and staff happy, make money and get enough sales.

Would you recommend Rich Wainwright?  I would recommend Rich Wainwright’s services to any business. 

What would you say to someone who may be sceptical about coaching with Rich Wainwright?  We are all sceptical about letting somebody else into our business and spending money, but it will be money well spent and I do not think people would regret it.

What does the future hold?  I think the future looks bright for our business. I think we will power our way through this recession. 

How would you describe GrowthCLUB?  GrowthClub is a time to go over all the things you been working on and review the next 3 months.

What do you and your business get from the day?  Sharing ideas with other business owners who are looking to improve their businesses and renewed focus on our business.

Would you recommend GrowthCLUB?  Yes. 


 

ActionCOACH Rich Wainwright Client Interview with Limoncello

 

 

Steve Turvill – Owner, Limoncello

www.limoncello.co.uk 

What Industry are you in?  Specialist food retail

How long has your business been established?  13 years

How many people do you employ?  5 people

What were the challenges you faced before working with a Business Coach?  Unable to find and retain good staff, unable to leave business and know it would be OK, no sales growth.

Why did you decide to get an ActionCOACH?  To help develop business & grow substantially.

How long have you been coached by Rich Wainwright?  Approx 1 year.

How would you describe Rich Wainwright’s coaching style?  Excellent, he knows how to ask all the right questions.

How do you feel about the coaching sessions?  Very important, enable you to step back from day to day issues and see the big picture.

What difference has coaching made to your knowledge and skills?  Fundamentally changed the way I operate the business. I’ve recruited excellent staff, I’m a better leader, more relaxed and assertive.

What results have you and your business seen from coaching?  Introduced systems and controls. Identified new growth areas for sales and have strategies. Marketing more thought out now, and measured.

Does your ActionCOACH need specific industry knowledge?  No.

Would you recommend Rich Wainwright, and why?  Yes, because he can completely change the way you run your business.

What would you say to someone who may be sceptical about coaching with Rich Wainwright?  Look ahead 2, 5, 10 or 20 years and ask yourself how else you can achieve your dreams.

What does the future hold?  I am planning to be able to let my business run itself and provide me with an income in 2 years time.

What else would you like to add?  It’s not easy, but it’s vital if you want to be able to get the business to work for you instead of the other way round.